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Covid-19

It is essential to us that your vacation is pleasant and safe. Therefore, we have singled out relevant information related to the Covid-19 pandemic here.

We believe that until the moment of your stay in the booked accommodation, the pandemic will no longer be relevant. Even in the conditions of a pandemic, we work very hard in cooperation with our hosts to make your stay safe.

You can follow the current situation regarding Covid-19 in Croatia on the official website of the Government of the Republic of Croatia for accurate and verified information on coronavirus.

You can reach our destination safely in your own car.

Our hosts pay close attention to the accommodation's cleanliness, taking into account current guidelines and recommendations.

Accommodation is located in smaller places that provide you with all the facilities for a pleasant holiday.

Private accommodation provides the opportunity to enjoy your privacy and the security that privacy provides.

The description of accommodation states how many accommodation units there are in each facility.

You can check-in with our agency quickly and safely. By prior arrangement, you can also check-in and pay for accommodation online.

We have also prepared very flexible cancellation conditions in the pandemic circumstances, which you can read below.

CANCELLATION CONDITIONS IN THE CIRCUMSTANCES OF THE COVID-19 PANDEMIC

As a valid reason for the cancellation caused by the Covid-19 pandemic, we consider official travel bans and mandatory quarantine upon return to the destination of departure.

In case you want to cancel your reservation due to the pandemic, it is possible to do so up to 15 days before the start of the reservation without cancellation fees. The advance can be used until the end of the year following the year for which the advance was paid, for the same accommodation facility. Only if the accommodation facility for which the advance payment has been paid is already occupied in the requested period or is no longer offered by Mare Tours, the advance payment can be used for other accommodation offered by Mare Tours.

You can use the advance payment until the end of next year even if you cancel your reservation within 15 days before the start of the reservation, provided that during the period of canceled reservation, the situation in the area where the booked accommodation is situated changes in a way that the number of infected greatly increases which leads to travel bans or mandatory quarantines on return to the destination of departure.

If a change in the status of our region in connection with the travel bans or quarantine obligation upon return to the departure destination is officially announced or occurs during your stay in the booked accommodation, you may terminate the stay and pay only for the nights you used.

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